Planning a Visit
The museum, shop and tearoom are open 7 days a week, all year round, except during the festive period when we close for a few days (check our events pages for this year's details). Our usual opening times are:
Summer (Apr 1st – Sept 30th) Monday – Saturday 10.00am – 5.30pm
Sunday 11.00am – 5.00pm
Winter (Oct 1st – Mar 31st) Monday – Saturday 10.00am - 4.30pm
Sunday 12.00pm – 4.30pm
Last entry to the Museum and Tammy Norie tearoom is 1 hour before closing.
Museum Entry Costs
Concession: £7.00 (Seniors, Disabled & Student)
Child: Free (max 5 children up to 16yrs, accompanied by an adult)
or you could consider our optional +10% Gift Aid entry charges
Gift Aid Adult £9.90 Gift Aid Concession £7.70
Whilst booking in advance is not necessary for individuals or families, we do advise that parties of 12 or more people book in advance to take advantage of our group booking rates. Payment by cash, cheque or debit/credit card can be made on arrival. We can also provide your group with a guide if you request this well in advance. Our guides are all volunteers and are subject to availability.
Group booking rates per person (minimum 12 in group)
Concessions: £6.00 (seniors, disabled, students)
Youths: £4.00 (to ages 16 & 18yrs in secondary education)
Group leaders: £4.00
Group leaders accompanying youth groups are free at a ratio of 1:5 for early years and 1:10 for primary /secondary. Any additional group leaders are £4.00 each.
To book a group visit please contact the museum on 01333 310628 or email email@example.com
£4.00 per child
Accompanying minimum number of teachers/leaders/adults go free. Any additional adults £4.00 each.
*We require a minimum of 1 adult per 5 children for early years / 1 adult per 10 children up to age 16.
Free familiarisation visit for teachers and group leaders! Please ask about this when booking
How do we book our visit? - you can book a visit either by calling the museum on 01333 310628 or email our office manager at firstname.lastname@example.org
If you have specific dates in mind please allow as much notice as possible when booking.
Cancellations - we understand that sometimes you may need to cancel – please give us as much notice as you can, particularly if you have booked a Guide.
Packed lunch space - our education centre is a lovely bright and airy room which can be used for activities, for eating packed lunches and for storing bags and coats. The room is lockable if required and has access to toilets nearby.
The room can take a group of up to 25 comfortably and up to 33 at a squeeze. Our lovely courtyard can also be used when the weather allows!
Disabled Access - the museum has full disabled access apart from the Victorian Fisherman’s Cottage which can be viewed from the ‘Days of Steam’ gallery instead.
Risk Assessment - we have an up-to-date Risk Assessment available on our website.
Child Protection Policy - all staff and volunteers working with children, young people and vulnerable adults go through the Enhanced Disclosure process. A summary Child Protection Policy is available on request.
Parking - there is a car park across from the museum which has bays for coaches to be parked. Charges apply during summer months.
Maximum size for a visit to the museum is a class or group of up to 33 pupils. However if you wish to bring more than one class or group, please contact the museum to discuss.
Particular areas of the museum can be cold in winter particularly in the boat yard where there is no heating to preserve the boats, so please dress appropriately!
Behaviour and conduct are the responsibility of the teachers and accompanying adults at all times
This information is available to download and print